ROYAL BANK
Directory of Easy Access Branches

The Royal Bank publishes a directory of customer service branches in Canada that are accessible to persons with mobility limitations. The branches are listed by province and municipality. Copies are available free of charge from the Royal Bank branch nearest you or by writing to:

Royal Bank, Public Affairs
P.O. Box 11141
1055 West Georgia Street
Vancouver, BC V6E 3S5

 

General Information Line - Western Canada

The Royal Bank provides a toll free information line to all its customers. Hours are Monday to Friday 7am - 7pm and Saturday 8am - 2pm. The Royal Bank also has templates for cheque writing available for persons with visual impairments. Employment applications are available in large print.

665-4111 (Vancouver) FAX 403-292-3555
1-800-661-1502 TTY 1-800-661-1275

 

Visa Centre - Royal Bank

The Visa Centre at the Royal Bank offers a Toll free TTY line for all service inquiries.

TTY 665-8562 (Vancouver) (Visual Ear)

 

Bank by Phone

This service is offered 24 hours a day, 7 days a week.

1-800-ROYAL-11 TTY 1-800-661-1275